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Hospital Management System

Leading mobile and web-based Hospital Management System designed for Hospitals, Clinics and Healthcare specialists.

The Ultimate Hospital Management Software by Hourglass IT Solutions

Our all-in-one Hospital Management Software streamlines operations, optimizes patient care, and boosts revenue.

HMS software aims to streamline operations, reduce paperwork, improve accuracy, and enhance overall efficiency within healthcare facilities. Different HMS solutions may offer additional features tailored to specific needs, such as specialized modules for different departments within a hospital or clinic.

Benefits of using Hospital Management System

  • Streamlined Operations: Automate routine tasks and reduce manual work, allowing your staff to focus on patient care.
  • Improved Efficiency: Enhance productivity by ensuring all maintenance and operational tasks are completed on time.
  • Enhanced Patient Care: Provide a safer and more comfortable environment for patients with well-maintained facilities.
  • Cost Savings: Reduce operational costs through efficient resource management and preventive maintenance.

Why Choose Hourglass IT Solutions for Hospital Management?

  • User-Friendly Interface: Intuitive and easy-to-use, perfect for busy healthcare environments.
  • Customizable Solutions: Tailor the software to meet the specific needs of your hospital or clinic.
  • Reliable Support: Benefit from our dedicated support team, available to assist you at every step.

Optimize Hospital Operations with our Ticketing System

Robust Communication (Ticketing) Tracker designed to manage and resolve issues efficiently.

Streamlining Hospital Communication with Hourglass IT Solutions Ticketing Tracker

Efficient communication is crucial in the healthcare industry, and Hourglass IT Solutions provides a comprehensive Communication (Ticketing) Tracker tailored specifically for hospitals. This powerful tool ensures that all issues are managed, tracked, and resolved promptly, enhancing operational efficiency and patient care.

Ticketing Master Setup : Customization at Your Fingertips

The Ticketing Master Setup allows hospitals to customize and manage their ticketing system to meet specific needs. It includes options for managing:

  • Branch: Organize tickets by different hospital branches.
  • Type of Action: Define actions needed for different ticket categories.
  • Category & Sub-category: Classify tickets into relevant categories and sub-categories for easier tracking.
  • Location & Sub-location: Specify locations and sub-locations to pinpoint where issues arise.
  • Priority: Assign priority levels to tickets to ensure critical issues are addressed first.
  • Users & Type of Action User Mapping: Map specific actions to users, ensuring the right personnel handle the appropriate tasks.
  • Department Head Mapping: Ensure department heads are kept in the loop on relevant tickets.
  • Timeline & Expense: Track the time and cost associated with resolving each ticket.

Ticketing Setup : Simplified Issue Management

The Ticketing Setup streamlines the management of hospital tickets, offering

HMS

Manage Tickets

Easily create, update, and monitor tickets from a centralized platform.

HMS

Tickets Summary

Gain a quick overview of all tickets, including status and details.

HMS

Open Tickets

Focus on unresolved issues with a dedicated view.

HMS

Closed Tickets

Keep a record of resolved tickets for future reference.

Reports : Comprehensive Insights for Better Decision-Making

Hourglass IT’s Ticketing Tracker provides detailed reporting features to help hospitals analyze and optimize their communication processes:

Ticketing Tracker Dashboard

Access an overall report of all ticketing activities.

Category-wise Ticketing Tracker Dashboard

View ticket reports filtered by category, offering deeper insights into specific areas.

Unit-wise Overall Expense Summary

Monitor the total expenses associated with ticket resolution across different hospital units.

Category-wise Overall Expense Summary

Analyze costs by category to identify areas for cost-saving.

Unit-wise Category of Expense Report

Understand how expenses are distributed across various categories within each unit.

Unit-wise Category and Sub-category Expense Report

Get granular details on expenses, broken down by both category and sub-category within each unit.

Enhance Your Hospital’s Efficiency Today

Hourglass IT Solutions Communication (Ticketing) Tracker is designed to enhance hospital operations by ensuring efficient communication and issue resolution. By leveraging this tool, hospitals can improve workflow, reduce downtime, and ultimately provide better patient care.

Simplifying and Automating Hospital Maintenance & Operations

Transform Your Healthcare Facility with Hourglass IT Solutions

Efficient Hospital Management with Hourglass IT Solutions Daily Checklist

In the dynamic and often high-pressure environment of healthcare, ensuring that every facet of hospital operations is running seamlessly is critical. Hourglass IT Solutions introduces an advanced Hospital Management System designed to streamline and optimize the daily activities of healthcare facilities. This comprehensive Hospital Management Software incorporates detailed checklists that cover essential areas of hospital administration, ensuring that nothing is left to chance.


Hospital Daily Checklist

Checklist Master Setup

The foundation of efficient hospital management lies in meticulous planning and organization. The Checklist Master Setup offers a comprehensive framework to ensure that every task and responsibility is clearly defined and managed.

  • Manage Employee Access Control Summary: This feature allows administrators to assign and restrict access to various hospital sections based on employee roles, ensuring security and accountability.
  • Rooms Management: Managing rooms on a unit-wise basis helps optimize the allocation and use of space, ensuring that patient flow is managed effectively.
  • Shift Management: Efficient shift management ensures that staffing levels are maintained to provide continuous and high-quality patient care.
  • Electrical Checking: Regular monitoring and management of meters, KVA, and generators are crucial to prevent power disruptions and ensure uninterrupted operations.
  • Area Management: Proper allocation and maintenance of different hospital areas enhance operational efficiency and ensure that all spaces are used optimally.
  • Housekeeping Management: Organizing housekeeping tasks by branch and department helps maintain hygiene standards and ensures a clean and safe environment for patients and staff.
  • Toilet Cleaning Management: Scheduling and overseeing toilet cleaning on a branch and area-wise basis ensures that cleanliness is consistently maintained throughout the facility.
  • Register Management: Keeping meticulous records such as Courier Dispatch & Receipt, ambulance movements, doctor fees, birth and death registers, MRD nominal register, ECG & CBG Register, ECHO & USG Register, QC Register, and stock registers is essential for operational transparency and accountability.
  • Department Register Mapping: Mapping registers to respective departments streamlines record-keeping and ensures that all necessary information is easily accessible.

Mapping

Effective resource management is vital for the smooth operation of a hospital. The mapping features ensure that all resources are accurately accounted for and managed.

  • Main Meter Branch Mapping: Ensures accurate tracking and management of electricity usage across different branches.
  • KVA Branch Mapping: Helps in managing and monitoring the power capacity across various branches.
  • Genset Branch Mapping: Ensures that backup generators are appropriately managed and maintained.
  • Branch Department Mapping: Facilitates the efficient organization and management of various departments within each branch.
  • Branch Department BME Mapping: Ensures that Biomedical Engineering (BME) resources are allocated and managed efficiently.
  • User Management: Streamlines the process of managing user accounts, ensuring that only authorized personnel have access to specific information and functionalities.

Daily Checklist

A well-structured daily checklist is essential for maintaining operational integrity and ensuring that all tasks are completed promptly.

  • Daily BME Checklist: Tracks tasks by shift, location, and department, ensuring that all Biomedical Engineering activities are completed efficiently.
  • Discharge Room Details: Monitors discharge rooms by shift and location to ensure that they are ready for the next patient, maintaining a smooth patient flow.

Cleaning Checklist

Maintaining cleanliness in healthcare settings is critical to preventing infections and ensuring a safe environment for patients and staff.

Housekeeping 1

Organizes cleaning tasks by shift, location/branch, and departments, ensuring that all areas are cleaned regularly and thoroughly.

Housekeeping 2

Ensures that water tanks are cleaned and maintained to prevent contamination and ensure the availability of clean water.

Toilet Cleaning

Schedules and monitors toilet cleaning by shift, location/branch, and area, ensuring consistent cleanliness.

Nursing Inpatient Checklist

Nursing inpatients require detailed checklists to ensure that all patient needs are met consistently and comprehensively.

Nursing Inpatient: Manages tasks by location/branch, patient details, shift in-charge, and other pertinent details, ensuring that all nursing activities are completed efficiently and accurately.

Infra Checklist

The infrastructure checklist ensures that all critical systems and facilities are functioning correctly, preventing potential issues that could disrupt hospital operations.

Daily Infra Maintenance Checklist: Covers all essential systems such as EB (electricity board), genset, fuel details, online UPS (uninterruptible power supply), RO plant, AC, fire systems, lifts, plumbing, and O2 cylinders, ensuring that all infrastructure components are maintained and functioning correctly.

Quality Indicator

Quality indicators help maintain high standards of care and operational excellence by providing measurable metrics for evaluation.

Measurable Quality Indicator Part A : Tracks metrics in wards, emergency rooms, operating theatres (OT), anaesthesia, blood products, medical records, infection control, and diagnostics, ensuring that all critical areas meet quality standards.

Measurable Quality Indicator Part B : Evaluates communication, health education, bedside and unit cleanliness, patient safety, case sheet completion, IV/CVC care, NG insertion/feeding, medication administration, catheter care, and patient positioning/back care, ensuring comprehensive quality control.

Reports

Generating reports is crucial for tracking performance, making informed decisions, and maintaining operational transparency

Reports : Generate reports by checklist name, location/branch/unit, providing a detailed overview of completed tasks and areas needing attention.

Census : Maintain accurate physical census data in Excel format, ensuring that all patient and resource information is up-to-date and easily accessible.

MRD Checklist

Medical Record Department (MRD) checklists ensure accurate and thorough record-keeping, which is essential for compliance and operational efficiency.

  • Daily Checklist: Submit daily MRD checklists by unit, ensuring that all necessary records are maintained accurately.
  • Daily Checklist View: View and export seven days of MRD checklist data by unit, providing a comprehensive overview of recent activities.
  • Monthly Audit Checklist: Submit and review monthly MRD checklists by unit, ensuring long-term compliance and record accuracy.
  • Monthly Audit Checklist View: View and export monthly audit checklists by unit, providing detailed insights into ongoing compliance and record-keeping activities.

Hourglass IT Solutions Hospital Management System ensures that every aspect of hospital management is meticulously covered, from daily operations to long-term planning. By integrating these detailed checklists, hospitals can maintain high standards of care and operational efficiency, ensuring a safe, well-managed environment for patients and staff.
This Hospital Management Software from Hourglass IT Solutions is an indispensable tool for any healthcare facility aiming to enhance its operational capabilities and deliver superior patient care.

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Start a Free Demo!

Discover the power of Hourglass IT Solutions with a FREE Demo! We invite all potential clients to explore our innovative Hospital Management Software and see how it can transform your operations. We offer Personalized 1-on-1 Demo Session, showing you how our software can meet your specific needs and enhance your business.

Contact us today to schedule your free demo and discover how Hourglass IT Solutions can simplify and automate your hospital maintenance and operations.